I have been asked a lot lately by my seller clients - how will you
target specific market segments when you market my property? Ok, maybe they don't ask exactly like that, and I'm inserting my Realtor-ease into this post...I might hear from a seller, for example, "I
think my property would be great for a family...Or this would be great
for a single person...Or this would be great for a member of the church
down the street...etc. How will you market my property to {fill in the
blank}?"
The answer is - very carefully and deliberately as so not to violate federal law! Questions like this can set
off alarm bells for me when I hear them, even from the most well-intentioned people. Certainly I can and do market my listings
in ways that will reach different audiences, but using direct marketing
language where these "groups" are concerned is a big no-no! Directing
advertising toward a specific group, in theory, automatically excludes
other groups, and therein lies the violation of Fair Housing laws. It
surprises me how often I see direct marketing language used by other
agents, or folks trying to FSBO. An example of this language might be "great family home" or "waking distance to the park" or "perfect for parishoners of the Catholic church," etc. Per US Department of Justice website, Civil Rights Division, Fair Housing Act:
Refer
to Sec. 804. [42 U.S.C. 3604] "As made applicable by section 803 of
this title and except as exempted by sections 803(b) and 807 of this
title, it shall be unlawful--
(c) To make, print, or publish, or
cause to be made, printed, or published any notice, statement, or
advertisement, with respect to the sale or rental of a dwelling that
indicates any preference, limitation, or discrimination based on race,
color, religion, sex, handicap, familial status, or national origin, or
an intention to make any such preference, limitation, or
discrimination."
Saying something like "great family home" discriminates against single or unmarried people. "Walking distance to the park" discriminates against folks who are are physically handicapped and can't walk. "Perfect for parishoners of the Catholic church" discriminates against folks of other religions. Alternative language might be "great 4 bedroom home" or "close proximity
to the park" or "you will love all of the nearby local amenities such as
shopping, places of worship, schools, etc."
So be aware of these laws and careful when choosing the words to market a home. The US Department of Housing and Urban Development (HUD) has some Fair Housing Q&A's on their website, as does the US Department of Justice.
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